The Near Southwest Preparedness Alliance (NSPA) seeks to fill the position of Regional Healthcare Coordination Center Manager.

NSPA is one of the pre-eminent healthcare coalitions both in Virginia and across the United States. At NSPA, the role of Regional Healthcare Coordination Center Manager is multi-faceted in that success as a regional coalition in Virginia is the prerequisite.  

Primarily funded by the ASPR Hospital Preparedness Program, NSPA counts among its membership 16 hospitals (including two state mental health hospitals), five public health districts, two regional EMS councils, several city/county emergency management and public safety departments, dozens of nursing homes, dialysis facilities, home health agencies, hospice agencies and other organizations that have a role to play in healthcare disaster preparedness. If a regional stakeholder has a perspective on healthcare disaster preparedness, it is welcome at the NSPA table. 

The RHCC Manager is responsible for the implementation and management of a regional healthcare emergency response system. In collaboration with the NSPA Executive Director, and stakeholders from jurisdictional Offices of Emergency Management, EMS, Fire, Hospitals, Healthcare Entities, and other services and systems as identified, the RHCC Manager will implement and manage the Regional Healthcare Coordination Center and various projects designed to support an integrated healthcare emergency response system.

The RHCC Manager must deal effectively with government and hospital administrators, public health officials, public safety officials, and other involved partners. He or she must be proficient in oral and written communication skills, have computer skills with a working knowledge of business applications and technology. Frequent travel within the 16-county/7-city NSPA region, and travel outside the region is required.

The RHCC Manager is a contracted employee of the Western Virginia EMS Council, the fiscal agent for NSPA.

The RHCC Manager reports to the NSPA Executive Director.

The position is contracted annually, and is funded by a federal grant program on an annual basis. Renewals for additional one-year periods are offered based on availability of grant funds and performance.

A comprehensive benefit package is available.

Position Requirements/Qualifications

Bachelor’s degree in public health, health care administration, nursing, emergency management, public administration, health care planning or other appropriate field is preferred. Associate’s degree with at least 2 years of experience and/or training in emergency/disaster planning is required. Computer, radio, telephone, and other general technical skills are preferred. Strong interpersonal, public relations and project management skills are preferred.

At the discretion of the NSPA Executive Director, a combination of training, education, and experience may be substituted for the required degree.

The RHCC Manager must: 

  • Regional Healthcare Coordinating Center
    • Integrate the aforementioned groups into a comprehensive Regional Healthcare Coordination Center concept that unifies all facets of healthcare to enhance information sharing, coordinated regional response to disasters, and a sustainable and collaborative approach to regional health and medical capabilities improvement
    • Support activation of RHCC during actual emergency events per regional plan and assume duties as assigned within the Multi-Agency Coordination Center structure via virtual or physical presence in the primary/secondary/mobile RHCC
    • Enhance the information sharing processes and systems via a unified Regional Healthcare Coordination Center
    • Produce, publish, and archive records for regional communications drills, monthly compliance dashboards, vendor capabilities and contacts, regional plans (including the NSPA all-hazards plan), and perform site visits in accordance with VHHA/VDH/NSPA priorities and requirements
    • Conduct site visits at member organizations to verify and document MOU compliance
    • Recruit, train, schedule, and provide general supervision of on-call Duty Officers, inventory specialists, and other RHCC staff including the maintenance of a comprehensive contact database
  • Technology Support
    • Develop operational familiarity and provide support for the region’s communications, public relations, and internal operating systems to include, but not limited to: VHASS (membership management, resource management tool), WebEOC, the NSPA website, RIOS, satellite internet systems/telephones, VOIP telephony software, portable radio programming systems, WebEx, Revolabs wireless teleconference system, digital video recording, video production/editing software/systems, etc.
  • PR/Communications
    • Provide support for development and presentation of various educational programs
    • Develop, coordinate, and publish the NSPA Weekly Situational Brief
    • Develop promotional/educational material in various formats (print, website, video, social media, etc.)
    • Develop (for approval) press releases that highlight organizational work

Classification: This position is an at-will, FLSA exempt position and is not subject to overtime compensation.

All applications & resumes must be received by 06/21/2019 at 12 midnight. For more information, please submit your resume and cover letter at nspa1.org/employment